Q. How big are FreshBakes Cupcakes?
A. Cupcakes are in 2 sizes; mini (2 bites) and regular 10cm diameter.
Q. What cupcake flavours does Fresh Bakes Café offer?
A. Fresh Bakes Café offers more than 25 different flavours; all are listed in the products menu.
Q. Do FreshBakes products contain artificial ingredients?
A. Fresh Bakes Café products are guaranteed 100% natural. Fresh Bakes Café uses only natural products with no additives, emulsifiers, or artificial flavours.
Q. How long will Fresh Bakes Café products last?
A. Fresh Bakes Café products will last more than 1 week while maintaining their original flavour and taste. Cupcakes can be stored in an airtight container at room temperature but due to high temperatures in the UAE, they can be refrigerated and will still remain fresh. Cookies can be stored in a jar or air tight container at room temperature.
Q. Do Fresh Bakes Café products contain nuts?
A. Fresh Bakes Café products may contain nuts or traces of nuts, especially the peanut butter and jelly, pistachio, pecan, and toffee crunch cupcakes.
Q. Does Fresh Bakes Café bake gluten-free, egg-free, dairy-free, sugar-free or vegan products?
A. Fresh Bakes Café produces such products on order from customers. Please send us your requirements and we will arrange accordingly. Gluten-free cookies, however, are available in our store as a shelf item.
Q. Does Fresh Bakes Café have an ingredient list?
A. Fresh Bakes Café product ingredients are all listed on the website product list.
Q. Where are Fresh Bakes Café products baked?
A. Fresh Bakes Café products are baked afresh on the premises daily.
Q. How can I place an order?
A. Pre-orders for pick up or delivery can be placed over the phone with our Fresh Bakes Café Team through the landline, mobile number or through our WhatsApp application. Walk-in orders can be placed on the spot at our store. We always have lots of cupcakes! Your cupcakes will be boxed for you as you wait.
Q. Do I need to pre-order?
A. Pre-orders for pick up or delivery can be placed over the phone with our Fresh Bakes Café Team through the landline, mobile number or through our WhatsApp application. Walk-in orders can be placed on the spot at our store. For events or occasions, pre-orders are advised 1 week in advance.
Q. What type of payment does Fresh Bakes Café accept?
A. Fresh Bakes Café accepts cash as well as Credit Card payments. For Delivery orders, cash payment only is accepted.
Q. Can I get a discount if I order more?
A. No. Fresh Bakes Café does not offer any discounts on bulk orders.
Q. Does Fresh Bakes Café offer Gift Cards?
A. Not at the moment, no.
Q. How are Fresh Bakes Café cupcakes packaged?
A. Fresh Bakes Café has a variety of packaging options for you. For products bought at our store, cupcakes are sold in quantities of 1, 2, 4, 6, 8, and 12.
Q. Is Fresh Bakes Café “Halal” certified?
A. Fresh Bakes Café products are all guaranteed 100% “Halal” products.
Q. Can Fresh Bakes Café prepare custom-made cupcake designs?
A. Fresh Bakes Café will prepare custom-made cupcakes for your special occasions. Simply visit our store and contact our staff who will take your design ideas and transform them into the most delicious cupcakes ever!
Q. Can I mix and match cupcakes?
A. Yes, you can choose and mix any cupcakes and in any quantities you prefer.
Q. Where does Fresh Bakes Café deliver?
A. Fresh Bakes Café delivers in Abu Dhabi as well as the rest of the UAE. Please ask our staff for the delivery charges as each location is different.
Q. Does Fresh Bakes Café offer bakes other than cupcakes?
A. Fresh Bakes Café produces so many products other than cupcakes. Fresh Bakes Café bakes gourmet cakes, event cakes, cookies, cake pops, muffins, and other pastries. All are listed on our website.
Q. What are the standard cake sizes?
A. Standard off the shelf cakes are 8” diameter and are 1kg.
Q. How can we order a customized cake and how much is the price?
A. Customized cakes are ordered through our WhatsApp or in our store. Pour staff will be glad to assist you. Each customized cake has a different price depending on the complexity of the design; there is no fixed price per cake. The price is done per kg.
Q. How many persons are your cakes designed for?
A. All our cakes are priced per kg and each kg is fit for 10 persons only. So if you order a 1kg cake, it will be good for 10 persons. If you order 2kg cake, it will be fit for 20 persons, and so forth.
Q. How long before the event should we order our customized cakes?
A. Customized cakes are better ordered at least 3 days in advance; this is to allow our teams to properly log your orders and manage the baking and decoration for you on time.
Q. Does Fresh Bakes Café offer other customized bakes as well?
A. Yes, Fresh Bakes Café offers also customized cupcakes, cake pops, cookies and cone pops.
Q. Where can we view Fresh Bakes Café products?
A. Fresh Bakes Café products can be viewed through our website or on our Instagram and Facebook accounts. There are thousands of designs to choose from and we update our pictures on a daily basis.
